I was not aware of my work Google Account and that it is integrated with Jira Atlassian. I found a simpler solution using the same browser that works. For example under Chrome, click on the user icon in the top right of the browser, then select the action: "Open Guest Windows", then log into Altassian Community with my personal Jira account in
This is related to the client's network blocking resources from Jira, to be received by the browser leading it to not being able to render the sidebar. The way this is blocked, under the client's network, changes from case to case (sometimes proxies, firewalls or even GPOs ). Diagnostic Steps. In Chrome, open the development Panel
For Confluence versions 6.11-7.2 (inclusive), Companion is no longer compatible with certain browsers. We have a knowledge base article explaining this issue: Can’t edit files in Confluence Server using Atlassian Companion app in Internet Explorer, Edge, Firefox, or Safari. This issue is fixed in Confluence 7.3+ (with Companion 1.0.0+) cmFGD.